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TradeTang's goal is to promote a safe trading environment for our buyers. When transaction problems occur, TradeTang provides assistance by facilitating communication between buyers and suppliers, and providing services to protect against fraud.

When suspicious activity is reported, TradeTang investigates the situation. TradeTang will warn, suspend, or otherwise sanction accounts that violate our policies.
TradeTang provides buyers with an easy way to communicate directly with the suppliers.
TradeTang facilitates dispute resolution by providing buyers with a means to report and track their disputes.
TradeTang acts as an impartial judge for all the cases submitted.